Good Things:

Offers maximum mobility
Custom Tailor "office hours"
Avoids office overhead
Attracts younger, computer savvy generation
Provides added ways to communicate in a secure environment


Bad Things:
Jurisdicational issues
Unchartered legal issues
Could overestimate clients computer savvy and lead to miscommunications
Difficult access for lower income clients
Need good marketing/ can not rely on drive-bys.

Links:
virtual law practice

A virtual law firm is a group of lawyers with diverse expertise that are banded together through technological means to provide a suite of services to its clients.
"virtual law firm" is becoming a way of describing a law firm that delivers legal services in a new and innovative way.
completely virtual law office (VLO) is a professional law practice that exists online through a secure portal and is accessible to the client and the attorney anywhere the parties may access the internet.